Privacy Policy for LeadSyncManager.com

Introduction

LeadSyncManager.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.leadsyncmanager.com, use our services, or interact with our social media management tool (OMNI Channel). By accessing or using our services, you agree to this Privacy Policy.

Information We Collect

Personal Information

When you register on our site, use our services, or communicate with us, we may collect the following personal information:

• Name
• Email address
• Phone number
• Social media account details (including Facebook, Instagram, LinkedIn, and Google Business Profile)

Usage Data

We may also collect information on how the service is accessed and used. This usage data may include information such as:

• Your computer's Internet Protocol (IP) address
• Browser type and version
• The pages of our service that you visit
• The time and date of your visit
• The time spent on those pages
• Other diagnostic data

How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
• To process your transactions and manage your orders
• To send you text messages and push notifications
• To comply with legal obligations

Retention and Deletion of Google User Data

We only retain Google user data for as long as necessary to provide our services effectively. Specifically:

• Data Retention: We store Google user data only while the user actively uses our services. If an account remains inactive for a prolonged period, we may delete the associated data in accordance with our internal policies.
• User-Initiated Deletion: Users can request the deletion of their Google user data at any time by contacting our support team or using available account settings.
• Automatic Deletion: If a user revokes our access to their Google account or deletes their account with us, we automatically delete any associated Google user data within a reasonable timeframe, typically within 30 days.
• Compliance with Google Policies: We comply with Google's data retention and deletion policies and ensure that any stored data is protected against unauthorized access.
• If you have any questions regarding your data retention or deletion, please contact us at support@leadsyncmanager.com.

How We Share Your Information

We do not share any of the user's data with any third party. Your information is solely used to provide and improve our services and is kept confidential.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.